Legal

Privacy Policy

Last updated October 12, 2026. This page is maintained by NORVENTA AI and describes how the NORVENTA terminal handles your data.

1. Who we are

NORVENTA ("we", "us") operates the crypto intelligence terminal at norventa.app. This policy explains what personal data the service processes, why, and what choices you have. Questions can be sent to privacy@norventa.app or raised through our contact page.

2. Data we collect

Account data. When you register we store the email address, display name and authentication identifiers provided by our authentication provider. Passwords are never stored by us in readable form.
Subscription data. Plan, trial state, activation dates and payment references needed to grant access. Crypto payments are identified by transaction hash and wallet address.
Product data. Preferences you create inside the terminal such as watchlists, chart workspaces, saved drawings and support tickets.
Wallet data. If you choose to connect a wallet, we process the public address and chain. A wallet connection may initially reveal only public address data; signatures, token approvals and provider trading authorizations are separate, optional actions requiring your review. NORVENTA never needs your seed phrase.
Trading activity. Where supported features are used, we may process provider order IDs, position and balance snapshots, execution status, selected risk settings, authorized automation activity and error diagnostics.
Communications. Support requests, notification preferences and optional referral or campaign participation may involve submitted contact and activity data.
Technical data. Standard server and client logs including IP address, browser type, timestamps and error traces, used for security and reliability.

3. How we use data

To create and secure your account and enforce trial or subscription access.
To deliver terminal functionality, personalisation and support responses.
To detect abuse, fraud and unauthorised access.
To measure aggregate product usage so we can prioritise improvements.
To reconcile provider-reported orders and positions, apply authorized trading controls, investigate operational incidents and deliver opted-in notifications.

We do not sell personal data, and we do not use your portfolio, watchlist or wallet data for advertising.

4. Legal bases

Where applicable law requires a legal basis, we rely on contract performance (providing the service you signed up for), legitimate interests (security, service improvement, fraud prevention) and consent where consent is specifically requested.

5. Service providers

NORVENTA relies on third-party infrastructure to operate: an authentication and database provider for accounts and stored preferences, a hosting and edge network provider for delivery, and market data providers whose public endpoints supply prices, on-chain and derivatives data. These providers process data on our behalf under their own terms and security controls.

External providers may include authentication, cloud hosting, market-data, payment, wallet connection, blockchain, messaging and trading services. Some providers independently determine how they process information for their own services. Transactions recorded on public blockchains cannot generally be deleted by NORVENTA.

6. Cookies and local storage

We use cookies and browser local storage for essential purposes: keeping you signed in, remembering interface preferences such as sidebar state, and persisting watchlists and chart workspaces on your device. Blocking this storage will break parts of the terminal.

Essential session storage, device settings and optional notification tokens may also be used. Any future non-essential tracking technologies must be assessed for notice and consent obligations under applicable law.

7. Retention

Account and subscription records are retained while your account is active and for as long as needed to meet legal, tax and dispute-resolution obligations. Operational logs are kept for a limited period for security and debugging. A deletion request may lead to removal or anonymisation of eligible data, subject to legal, security and dispute-resolution retention obligations. Public blockchain entries and independent provider records may remain available.

8. Security

Access to production data is restricted to authorised administrators through role-based controls, administrative actions are audit-logged, and data is transmitted over encrypted connections. No online service can guarantee absolute security, so please use a strong, unique password and keep your wallet software up to date.

9. Your rights

Depending on where you live you may have rights to access, correct, export or delete your personal data, to object to certain processing, and to withdraw consent. Send requests to privacy@norventa.app; we may need to verify your identity before acting.

Where applicable you may also request restriction of processing or portability and file a complaint with a competent privacy supervisory authority. These rights are subject to applicable law and lawful exceptions.

10. Children

NORVENTA is not intended for anyone under 18, and we do not knowingly collect data from children.

11. International transfers

Our infrastructure providers operate globally, so your data may be processed in countries other than your own. Where legally required, international transfers must use an appropriate lawful mechanism, such as an adequacy decision or valid contractual safeguards; the mechanism depends on the provider and destination.

12. Changes

We may update this policy as the product evolves. Material changes will be reflected in the "last updated" date above and, where appropriate, announced inside the terminal.